Find answers to common questions and detailed guides to help you navigate our platform.

FAQ

Managing Your Soft Traders Account Efficiently

Creating and maintaining your account with Soft Traders is designed to be simple and user-friendly. From the initial registration to updating personal information, our platform ensures you have full control over your account settings. Below are some common queries related to account management that will help you navigate through the process seamlessly.

Visit our website, click ‘Sign Up’, fill in your details, and verify your email.

Click ‘Forgot Password’ on the login page, enter your email, and follow the instructions in the reset email.

Log in to your account, go to ‘Profile’, update your details, and save the changes.

Check your spam/junk folder, and if it’s not there, contact our customer support for assistance.

To close your account, contact our customer support team with your request. They will guide you through the process.

Seamless and Secure Transactions with Soft Traders

Managing your funds with Soft Traders is straightforward and efficient. We offer a range of deposit and withdrawal methods to ensure you can easily manage your trading capital. Here are some common questions and their answers to help you with deposits and withdrawals.

We offer various deposit methods including bank transfers, credit/debit cards, and e-wallets like PayPal and Skrill.

Bank transfers take 2-3 business days, while credit/debit card and e-wallet deposits are usually instant.

Bank transfers take 2-3 business days, while credit/debit card and e-wallet deposits are usually instant.

Log in to your account, go to ‘Withdrawal’, select your method, enter the amount, and submit the request. Processing takes 1-2 business days.

Deposits are free, but some withdrawal methods may incur a small fee. Check the ‘Fees’ section on our website for details

Yes, you can cancel a withdrawal request if it is still pending. Go to the ‘Withdrawal’ section and cancel the request before it is processed